Principle 17: Transparent Divergence
This principle ensures that when public bodies, like local councils, act as commercial providers to generate income, their performance and reliability are transparently monitored. The goal is to ensure these income-generating activities provide a net benefit to the public purse, helping to restore tax contributions and fund other essential services—a process of equalization.
This dashboard tracks contracts where councils provide services to local businesses, with a focus on success rates and reasons for any contract cancellations.
🏛️ Revenue Generation Tracking
Monitor how councils generate income through commercial services to offset taxpayer costs and achieve fiscal balance.
📊 Performance Accountability
Track cancellation rates and service reliability to ensure councils provide quality commercial services that benefit the community.
🔍 Transparent Decision Making
Require detailed justifications for contract cancellations, especially when initiated by the council, to maintain public accountability.
Council Services Dashboard
This dashboard provides transparency into council-provided services to businesses, helping citizens understand how their local authority generates additional revenue and performs as a service provider.
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| Anytown Borough Council - Service Performance Dashboard |
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| Total Income Generated (YTD): £2,450,000 |
| Active Service Contracts: 152 |
| Completed Successfully: 89 (85% success rate) |
| Contract Cancellation Rate (Last 12 Months): 15% |
| Average Contract Value: £16,118 |
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| Recent Contract Status Changes: |
| |
| ID: #CSC-8891 | Business: Local Logistics Ltd. |
| Service: Fleet Management & Maintenance |
| Value: £45,000/year | Status: CANCELLED_BY_COUNCIL |
| Justification: "Business consistently failed to meet required |
| vehicle safety standards despite repeated warnings and a 60-day |
| improvement plan. Public safety concerns necessitated immediate |
| contract termination. Alternative service providers have been |
| identified to maintain service continuity." |
| Cancellation Date: 2024-11-15 |
| |
| ID: #CSC-7812 | Business: Town Centre Cafe Group |
| Service: Commercial Waste Collection |
| Value: £8,400/year | Status: COMPLETED |
| Outcome: "12-month contract fulfilled successfully with 99.2% |
| collection reliability. Contract renewed for additional 2 years |
| with 5% efficiency improvement." |
| Completion Date: 2024-11-20 |
| |
| ID: #CSC-9203 | Business: Regional Manufacturing Co. |
| Service: IT Support & Infrastructure |
| Value: £125,000/year | Status: CANCELLED_BY_BUSINESS |
| Reason: "Business relocated operations outside council area. |
| Contract terminated with 30-day notice as per agreement terms." |
| Final Date: 2024-11-10 |
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| Performance Metrics: |
| - Average Contract Duration: 18 months |
| - Customer Satisfaction Score: 4.2/5.0 |
| - Revenue Growth (YoY): +12% |
| - Service Reliability: 94.3% |
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📋 Understanding This Data
- Income Generation: Shows how council commercial services offset taxpayer costs
- Cancellation Tracking: Monitors service reliability and council performance as a commercial provider
- Justification Requirements: All cancellations must include detailed public explanations
- Performance Accountability: Success rates indicate whether council services provide net public benefit
Why Transparent Divergence Matters
🏛️ Fiscal Responsibility
Ensures council commercial activities genuinely benefit taxpayers through additional revenue generation and efficient service delivery.
⚖️ Fair Competition
Maintains accountability when councils compete with private sector businesses, ensuring fair practices and quality service standards.
📈 Economic Impact
Tracks whether council services support local business growth or create unnecessary dependency and market distortion.
🔍 Public Oversight
Enables citizens to monitor their council's performance as a service provider and hold them accountable for business decisions.